How To Get The Best Customer Experience With The Right Focus
Customer Focus I spent my Christmas time in Kuala Lumpur this year, a beautiful and warm Christmas. During this trip, I observed a few instances of customer focus, or lack […]
Organizing Do you remember the book 4-hour Workweek?* It was initially released about ten years ago and written by Tim Ferris. The basic idea behind the book was that with […]
Companies that follow a structured process in the creation and management of their alliances have a higher chance of success than companies who jump in ad-hoc. You knew this already […]
How to know when it is time to transform your alliance?
Sooner or later every alliance will reach a point where it is time to transform, innovate or exit the partnership. Transformation or innovation can mean that there is more opportunity […]
In a recent seminar, I could not help but notice how people unintentionally use diminishing language in their conversation. They were basically talking things down. I notice that more often […]
In the process of establishing a strategic alliance with another organization, many people get involved. It starts with an assessment of the company’s strategic needs that leads to the conclusion […]
A few weeks ago I attended the 2017 Alliance Summit in London. Over a hundred people gathered to talk about alliances and listen to presenters talk about alliances. I was […]
We know from research that when we follow a process, our chances of alliance success are greater than for ad hoc alliances. As the ASAP fourth state of alliance study […]
In partnerships and alliances we often talk about the need for shared resources, shared rewards and shared risks. Dave Brock adds the necessity for a shared vision and shared values […]
Six weeks ago, my wife and I moved to the other side of the country. After 24 years in the same house, you’ll be surprised what you need to arrange […]
How satisfied are you with your alliances and your alliance partners? How satisfied are your partners with you and the alliances you are in together? You might be able to […]
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